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Rheem Heat pump water heater Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard

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Rheem Residential water heating Heat pump water heater Repair, maintenance, and replacement planning
Rheem Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard product image

Technical Specifications

Product Specs

  • Up to 4x more efficient than a standard electric water heater
  • Built-in WiFi
  • Available in 40, 50, 65 and 80 gallon capacities
  • Capacity 40-80
  • SKU: PROPH50 T2 RH375-SO
  • Warranty Years: 10
  • Model: Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard
  • Tank Capacity: 50
  • Fuel: Electric
  • WiFi Connectivity: Yes
  • Leak Detection: Yes
  • Depth: 25.38"
  • Height: 62"
  • Single Shower Minutes: 23
  • Number Back To Back Showers: 2
  • UEF: 3.88
  • Energy Star Rated: Yes
  • Brand: Rheem
  • Model or series: Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard
  • Equipment type: Heat pump water heater
  • Product group: Residential water heating
  • System role: Water-heating equipment for domestic or commercial hot-water loads
  • Application: Domestic or commercial hot-water applications when model capacity is appropriate
  • Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
  • Verified source: rheem.com

Useful troubleshooting details

  • Confirm the exact Rheem model or SKU, serial number, equipment age, and installation location before scheduling service.
  • Share photos of the data plate, equipment cabinet, nearby controls, access area, and any visible leaks, ice, alerts, or error codes.
  • For water-heating equipment, note hot-water symptoms, temperature swings, pressure concerns, venting, condensate, scale, and maintenance history.
  • Imported official SKU example: PROPH50 T2 RH375-SO.

Service planning

How GreenFlow handles Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Michael C.

always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

John F.

I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

Terry S.

Excellent service from best tech!

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