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Heat pump condensing unit

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Kenmore Heat pump condensing unit N5H5S24*K*AAA*

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Kenmore Kenmore AHRI Outdoor - Performance 16 Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
Kenmore N5H5S24*K*AAA* product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: N5H5S24*K*AAA*
  • AHRI records represented: 187
  • AHRI equipment type: HP - Split System
  • AHRI refrigerant: R-454B
  • Verified catalog model: N5H5S24*K*AAA*
  • Verified product family: Performance 16 Heat Pump
  • Verified catalog brand: Kenmore
  • Verified ENERGY STAR dataset: ENERGY STAR Certified Heat Pumps
  • ENERGY STAR partner: Carrier Corporation
  • ENERGY STAR outdoor brand: Kenmore
  • ENERGY STAR series: PERFORMANCE 16 SEER2 HP
  • ENERGY STAR outdoor model: N5H5S24*K*AAA*
  • ENERGY STAR indoor model: EA*5X25M17A*
  • ENERGY STAR furnace model: *96MSN0261410A*
  • Matched-system SEER2: 15.20
  • Matched-system EER2: 12.00
  • Matched-system HSPF2: 7.80
  • Matched-system cooling capacity: 23600 BTU/h
  • Matched-system heating capacity at 47F: 22800 BTU/h
  • Matched-system heating capacity at 17F: 14900 BTU/h
  • Compressor staging: Single stage
  • Refrigerant: R-454B (GWP:470 | Lower GWP)
  • ENERGY STAR certified date: 2025-01-29
  • ENERGY STAR source dataset: https://data.energystar.gov/d/83eb-xbyy
  • Carrier-family public product page: https://www.airquestcomfort.com/en/us/products/heat-pumps/performance-heat-pump-n5h5s
  • Verified Carrier-family model family: N5H5S
  • AHRI model/pattern: N5H5S24*K*AAA*
  • Nominal capacity: 2 ton
  • Nominal cooling capacity: 24,000 BTU nominal cooling capacity
  • Compressor: single-stage scroll
  • Sound level: as low as 70 dBA

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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ENERGY STAR certified HP - Split System

AHRI 214130870

AHRI 214130870 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X25M17A*.
ENERGY STAR certified HP - Split System

AHRI 214130898

AHRI 214130898 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X25M17A*.
ENERGY STAR certified HP - Split System

AHRI 214130950

AHRI 214130950 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X25M17A*.
ENERGY STAR certified HP - Split System

AHRI 214131043

AHRI 214131043 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X25M17A*.
ENERGY STAR certified HP - Split System

AHRI 214132647

AHRI 214132647 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X37M17A*.
ENERGY STAR certified HP - Split System

AHRI 214132701

AHRI 214132701 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X37M17A*.
ENERGY STAR certified HP - Split System

AHRI 214132921

AHRI 214132921 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X37M17A*.
ENERGY STAR certified HP - Split System

AHRI 214132949

AHRI 214132949 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X37M17A*.
ENERGY STAR certified HP - Split System

AHRI 214133126

AHRI 214133126 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X37M17A*.
ENERGY STAR certified HP - Split System

AHRI 214133153

AHRI 214133153 identifies a Mass Save qualified HP - Split System from Kenmore with outdoor unit N5H5S24*K*AAA* and indoor unit EA*5X37M21A*.
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Service planning

How GreenFlow handles N5H5S24*K*AAA* requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Murali S.

HVAC technician was punctual, followed up well, completed quick repairs, ensured the issue was resolved, and provided helpful recommendations.

Jenny W.

Great service! On time, knowledgeable & professional

Anna G.

They quickly identified the issue with the heating system and fixed it efficiently. He explained everything clearly and made sure I understood what was going on. Very professional and reliable, extremely satisfied with the service.

John F.

I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

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