Heat pump condensing unit

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Maratherm Heat pump condensing unit N5H5S24KAAA*

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Maratherm Maratherm AHRI Outdoor - Performance 16 Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning

Technical Specifications

Product Specs

AHRI unit role: Outdoor
AHRI model/pattern: N5H5S24*K*AAA*
AHRI records represented: 137
AHRI equipment type: HP - Split System
AHRI refrigerant: R-454B
Verified catalog model: N5H5S24*K*AAA*
Verified product family: Performance 16 Heat Pump
Verified catalog brand: Maratherm
Verified ENERGY STAR dataset: ENERGY STAR Certified Heat Pumps
Manufacturer: Carrier Corporation
ENERGY STAR outdoor brand: MARATHERM
ENERGY STAR model name: PERFORMANCE 16 SEER2 HP
ENERGY STAR outdoor model: N5H5S24*K*AAA*
ENERGY STAR indoor model: EA*5X25M17A*
ENERGY STAR furnace model: *96MSN0261410A*
Matched-system SEER2: 15.20
Matched-system EER2: 12.00
Matched-system HSPF2: 7.80
Matched-system cooling capacity: 23600 BTU/h
Heating capacity at 47F: 22800 BTU/h
Heating capacity at 17F: 14900 BTU/h
Refrigerant: R-454B (GWP:470 | Lower GWP)
ENERGY STAR source dataset: https://data.energystar.gov/d/83eb-xbyy
Carrier-family product page: https://www.airquestcomfort.com/en/us/products/heat-pumps/performance-heat-pump-n5h5s
Carrier-family model family: N5H5S
Nominal capacity: 2 ton
Compressor: single-stage scroll
Sound level: as low as 70 dBA

Useful troubleshooting details

Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Service planning

How GreenFlow handles N5H5S24KAAA* requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Additional Services

Heat Pump Installation

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Our Happy Customers

Melissa S.

The repair person came quickly and was super efficient and polite, and showed me what to do next time. He gave my dog a quick pay and was off again.

Dev W.

I had a breakdown of my cooling system and Hanna at Green Flow responded to my request right away. They scheduled me same day. The team at Green Flow was easy to communicate with over phone and text. They kept me updated on delays on arrival of the...

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

Anna G.

They quickly identified the issue with the heating system and fixed it efficiently. He explained everything clearly and made sure I understood what was going on. Very professional and reliable, extremely satisfied with the service.