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Rheem Heat pump water heater Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard and Top Water Connections

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Rheem Residential water heating Heat pump water heater Repair, maintenance, and replacement planning
Rheem Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard and Top Water Connections product image

Technical Specifications

Product Specs

  • Up to a 4.07 UEF, Saves up to $576/ year
  • Universal Side and New Top Water Connections
  • New Duct Ready Design
  • Built-in LeakGaurd™ leak detection and prevention
  • Capacity 40-80
  • SKU: PROPH50 T2 RH400-SO
  • Warranty Years: 10
  • Model: Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard and Top Water Connections
  • Tank Capacity: 50
  • Fuel: Electric
  • WiFi Connectivity: Yes
  • Leak Detection: Yes
  • Depth: 22.5"
  • Height: 78.63"
  • Width: 27.38"
  • UEF: 3.88
  • High Efficiency: Yes
  • Energy Star Rated: Yes
  • Brand: Rheem
  • Model or series: Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard and Top Water Connections
  • Equipment type: Heat pump water heater
  • Product group: Residential water heating
  • System role: Water-heating equipment for domestic or commercial hot-water loads
  • Application: Domestic or commercial hot-water applications when model capacity is appropriate
  • Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
  • Verified source: rheem.com

Useful troubleshooting details

  • Confirm the exact Rheem model or SKU, serial number, equipment age, and installation location before scheduling service.
  • Share photos of the data plate, equipment cabinet, nearby controls, access area, and any visible leaks, ice, alerts, or error codes.
  • For water-heating equipment, note hot-water symptoms, temperature swings, pressure concerns, venting, condensate, scale, and maintenance history.
  • Imported official SKU example: PROPH50 T2 RH400-SO.

Service planning

How GreenFlow handles Professional Prestige ProTerra Hybrid Electric Heat Pump with LeakGuard and Top Water Connections requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

Anna G.

They quickly identified the issue with the heating system and fixed it efficiently. He explained everything clearly and made sure I understood what was going on. Very professional and reliable, extremely satisfied with the service.

Dev W.

I had a breakdown of my cooling system and Hanna at Green Flow responded to my request right away. They scheduled me same day. The team at Green Flow was easy to communicate with over phone and text. They kept me updated on delays on arrival of the...

Jahangir R.

They were very organized to communicate and be on time to come to look at my air condition to fix it.

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