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Commercial gas/electric packaged unit

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Rheem Commercial gas/electric packaged unit RGEH5U Resolute Line Classic Series Packacked G/E

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Rheem Commercial HVAC Commercial gas/electric packaged unit Repair, maintenance, and replacement planning
Rheem RGEH5U Resolute Line Classic Series Packacked G/E product image

Technical Specifications

Product Specs

  • Nominal size: 30 Ton
  • Up to 9.8 EER/14.2 IEER
  • Five-stage cooling
  • Coil Type: Fin and Tube Evaporator MicroChannel Condenser
  • Optional PlusOne® ClearControl™
  • SKU: RGEH5U360A
  • Warranty Years: 1
  • Model: RGEH5U Commercial Resolute™ Line
  • Depth: 85"
  • Height: 57"
  • Width: 152"
  • Official SKU example: RGEH5U360A
  • Official product category: Commercial gas/electric packaged unit
  • Official source page: https://www.rheem.com/product/rheem-rgeh5u-resolute-line-classic-series-packacked-g-e-rgeh5u360a/
  • Brand: Rheem
  • Model or series: RGEH5U Resolute Line Classic Series Packacked G/E
  • Equipment type: Commercial gas/electric packaged unit
  • Product group: Commercial HVAC
  • System role: Self-contained packaged HVAC unit
  • Application: Commercial, light-commercial, or managed-building HVAC and water-heating applications
  • Compatibility check: Verify exact model, serial number, capacity, voltage, controls, and installation configuration.
  • Verified source: rheem.com

Useful troubleshooting details

  • Confirm the exact Rheem model or SKU, serial number, equipment age, and installation location before scheduling service.
  • Share photos of the data plate, equipment cabinet, nearby controls, access area, and any visible leaks, ice, alerts, or error codes.
  • For indoor equipment, note filter condition, airflow, condensate drainage, coil freezing, blower noise, and thermostat/control behavior.
  • Imported official SKU example: RGEH5U360A.

Service planning

How GreenFlow handles RGEH5U Resolute Line Classic Series Packacked G/E requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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John F.

I needed 2 new AC units and decided to go with high efficiency heat pumps. I chose Greenflow because of the equipment they offered, and the price (2nd lowest quote and much cheaper than the average of all quote we received). Their technicians were very detail oriented and...

Dev W.

I had a breakdown of my cooling system and Hanna at Green Flow responded to my request right away. They scheduled me same day. The team at Green Flow was easy to communicate with over phone and text. They kept me updated on delays on arrival of the...

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

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