Green Flow Solution logo
Schedule Service

Commercial heat pump

Back to Trane products

Trane Commercial heat pump Water Source Heat Pumps

Request ServiceEquipment Quote
Trane Light-commercial and commercial HVAC Commercial heat pump Repair, maintenance, and replacement planning
Trane Water Source Heat Pumps product image

Technical Specifications

Product Specs

  • Product family: Axiom horizontal and vertical water source heat pumps
  • Capacity range: 0.5-25 tons
  • Efficiency options: standard, high, and ultra-high variable speed
  • Published efficiency tiers: up to 16.8 EER for standard efficiency, up to 18.9 EER for high efficiency, and up to 20.4 EER for ultra-high variable speed models
  • Unit controller: Deluxe 24V or Symbio 400-B depending on model tier
  • Refrigerant: R-454B
  • Brand: Trane
  • Model or series: Water Source Heat Pumps
  • Equipment type: Commercial heat pump
  • Product group: Light-commercial and commercial HVAC
  • System role: Heat pump equipment for heating and cooling
  • Application: Commercial, light-commercial, or managed-building HVAC and water-heating applications
  • Compatibility check: Match with compatible indoor unit, coil or air handler, controls, refrigerant, voltage, and capacity.
  • Verified source: trane.com

Useful troubleshooting details

  • Confirm the exact Axiom model number, serial number, tonnage, voltage, water-loop details, controller, and access location.
  • Share no-heat, no-cooling, water-loop, condensate, airflow, controller, and tenant comfort symptoms.
  • For commercial planning, note whether one zone or multiple zones are affected, plus access, business hours, maintenance history, and water-loop service notes.

Service planning

How GreenFlow handles Water Source Heat Pumps requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

Our Services

Showing services from our catalog

Brands We Service

Popular cities

Service Areas

Our Happy Customers

Ray

Just had a service call because my tankless water heater stopped working with E110 code. Andrey located the root cause real quick and fixed the issue within half an hour, also gave reasonable recommendations for further maintenance.

Dev W.

I had a breakdown of my cooling system and Hanna at Green Flow responded to my request right away. They scheduled me same day. The team at Green Flow was easy to communicate with over phone and text. They kept me updated on delays on arrival of the...

Jack B.

Andrey always does a great job.

Neal V.

In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical...

View All