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Heat pump condensing unit

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York Heat pump condensing unit YH936E2C11

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York York AHRI Outdoor - YH9 21 SEER Variable Speed Communicating Heat Pump Heat pump condensing unit Repair, maintenance, and replacement planning
York YH936E2C11 product image

Technical Specifications

Product Specs

  • AHRI unit role: Outdoor
  • AHRI model/pattern: YH936E2C11
  • AHRI records represented: 183
  • AHRI equipment type: Central HP
  • AHRI tonnage: 2.9166666666666665
  • AHRI refrigerant: R-454B
  • Verified catalog model: YH936E2C11
  • Verified product family: YH9 21 SEER Variable Speed Communicating Heat Pump
  • Verified catalog brand: York
  • Verified model: YH936E2C11
  • AHRI model/pattern: YH936E2C11
  • Product family: YH9 21 SEER Variable Speed Communicating Heat Pump
  • Nominal capacity: 3 ton
  • Nominal cooling capacity: 36,000 BTU nominal cooling capacity
  • Cooling efficiency: up to 21 SEER / 20+ SEER2
  • Heating efficiency: 9.5 HSPF2
  • Compressor: inverter-driven, fully variable speed
  • Controls: communicating system with SHC510 Smart Home Control thermostat
  • Matched indoor pairing: variable-speed air-handler family
  • Refrigerant: R-454B
  • Capacity range note: official page lists 3- and 5-ton models, including dual-capacity 2/3-ton and 4/5-ton options
  • Official product page: https://www.york.com/residential-equipment/heating-and-cooling/split-system-heat-pumps

Useful troubleshooting details

  • Confirm the installed model and serial number, matched indoor or outdoor equipment, voltage, refrigerant, controls, and AHRI certificate before service or replacement planning.
  • Use the linked AHRI certificates to verify matched-system combinations, rebate conversations, and equipment eligibility before quoting replacement work.
  • Collect photos of the nameplate, equipment access, recent fault history, and comfort symptoms before dispatch or proposal planning.

Certification match

AHRI certificates

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Eligible Central HP <5.4 tons

AHRI 218026602

AHRI 218026602 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit JHC36B5AD2SS1+CC.
Eligible Central HP <5.4 tons

AHRI 218026603

AHRI 218026603 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit JHC24B5AC2SS1+CC.
Eligible Central HP <5.4 tons

AHRI 218026624

AHRI 218026624 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit CTM36C5ADS1+CC.
Eligible Central HP <5.4 tons

AHRI 218026625

AHRI 218026625 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit CTM36C5ADS1+CC.
Eligible Central HP <5.4 tons

AHRI 218026626

AHRI 218026626 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit CTM36C5ADS1+CC.
Eligible Central HP <5.4 tons

AHRI 218026627

AHRI 218026627 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit CTM36C5ADS1+CC.
Eligible Central HP <5.4 tons

AHRI 218026628

AHRI 218026628 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit CTM36C5ADS1+CC.
Eligible Central HP <5.4 tons

AHRI 218026629

AHRI 218026629 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit CTM36C5ADS1+CC.
Eligible Central HP <5.4 tons

AHRI 218026630

AHRI 218026630 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit CTM36C5ADS1+CC.
Eligible Central HP <5.4 tons

AHRI 218026631

AHRI 218026631 identifies a Mass Save qualified Central HP <5.4 tons from YORK with outdoor unit YH936E2C11 and indoor unit CTF36C5ADS1+CC.
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Service planning

How GreenFlow handles YH936E2C11 requests

1

Identify the equipment

Confirm the model or series name, serial number if available, photos, and whether the unit is roof, exterior, basement, or mechanical-room equipment.

2

Describe the service issue

Share no heat, no cooling, weak airflow, error codes, alarms, leaks, noise, control problems, or comfort complaints.

3

Review access and history

Include access notes, tenant or business-hour constraints, filter status, recent repairs, and maintenance records when available.

4

Plan the next step

GreenFlow can route the request for diagnostics, repair planning, maintenance, replacement scope, or related system upgrades.

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Our Happy Customers

Anna F.

They showed up within an hour of me making the call on a Sunday. They fixed our system and taught us how to replace the fuse in the future. We would definitely call again.

Randy J.

Thanks to Andrey for an amazingly quick response to my request for a service call. He diagnosed and fixed my issue within 24 hours of my asking for help. Excellent service. Thanks.

Jack B.

Andrey always does a great job.

Michael C.

always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day

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